Check-in (regular and after hours) and Check-out

Check-in time is after 3:00 pm. We do all that we can to have our homes ready by check-in time, but we cannot guarantee the exact time of occupancy due to unforeseen circumstances. Housekeeping and all maintenance personnel must provide services between occupancies for every home. You must come to the office to check-in, you may not go to the property before checking in with our office.  

If you arrive after-hours, keys or a keyless entry code and directions to your vacation home will be left in the After-Hours Dropbox only if your account is paid-in-full and we have received a signed lease. The dropbox is beside the front door of our office located at 613 21st Street, Virginia Beach, Virginia. In order for the keys to be placed in the dropbox your account must be paid in full and a signed lease must be on file in our office.

Please keep in mind that if you have ordered linens and are going to be arriving late, please let our office know so that we can make arrangements.